Warranty Claim

Every part from EngineBits is backed by a 12-month replacement warranty from the date of invoice.
We stand by the quality of our parts, if something goes wrong, we’ll help you get it sorted quickly.

If you believe a part has failed, here’s what to do:

1. Let us know what happened.
   Use the form below to submit a short report. Include a brief description of the issue, a few photos of the part, and the tracking number if you have it. This helps us verify your purchase and get things moving fast.
2. We’ll review and discuss the next steps.
   Once we’ve assessed the details, we’ll be in touch to confirm the best course of action – usually a replacement or repair depending on the situation.
3. Hold onto the part while we investigate.
   Keep the item until our review is complete. We’ll provide clear instructions on what to do next once we’ve finalised the outcome.

Need a hand right now?
You can also reach our support team directly on +61 3 7303 3031 or via WhatsApp, Email, or Live Chat – we’re here to help.

See Full Warranty Terms and Conditions here.