Privacy Policy

Last updated: September 2025

At EngineBits (accessible at https://enginebits.com), we respect and protect the privacy of our customers and visitors.
This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website and services.

1. Information We Collect

  • Personal Information: When you make a purchase or create an account, we may collect your name, billing/shipping address, email address, phone number, and payment details.
  • Order Information: Details of the products you purchase, order history, and shipping details.
  • Technical Information: Your IP address, browser type, device type, and usage data collected via cookies and analytics tools.

2. How We Use Your Information

  • To process and fulfil your orders, including arranging shipping and providing invoices.
  • To communicate with you about your order, support requests, or promotional offers (if you opt in).
  • To improve our website, customer experience, and product offerings.
  • To comply with legal obligations and prevent fraud.

3. Sharing of Information

We only share your information when necessary:

  • Shipping providers: We share your delivery details with carriers such as FedEx to deliver your order.
  • Payment processors: Secure third-party providers handle your payment transactions.
  • Service providers: We may use trusted third parties for hosting, analytics, or customer support.
  • Legal obligations: We may disclose information if required by law or to protect our rights.

4. Cookies and Tracking

Our site uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyse website traffic.
You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable measures to protect your personal information. While we use industry-standard safeguards, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information.
You can also object to certain processing or request a copy of your data. Please contact us if you wish to exercise these rights.

7. Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. International Orders

As we ship globally from China, your personal information may be transferred to and processed in countries outside your residence.
By using our services, you consent to such transfers.

9. Children’s Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date at the top.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Email: [email protected]