Frequently Asked Questions
FAQ’s
- All
- Automotive
- Commercial
- EngineBits Rewards Program
- Forklifts
- Marine
- Ordering & Payments
- Product Information
- Returns & Refunds
- Shipping & Delivery
Yes – commercial engine parts are engineered for more demanding conditions than standard automotive parts. While both may share similarities, commercial components are typically heavier-duty, with longer life spans and enhanced durability.
Examples include pistons with greater compression strength, valve springs with higher tension, and reinforced cylinder heads. Cooling and lubrication systems in commercial vehicles are also more robust to cope with long-haul or stop-start urban driving conditions.
EngineBits stocks both automotive and commercial-grade parts, clearly categorised for ease of selection. If you’re unsure which product is right for your vehicle, contact our team or use our Request a Part service for tailored advice.
Commercial vehicles, including delivery vans, light trucks and work utes, rely on durable engine parts built for long hours and heavy loads. Common parts include pistons, gaskets, valves, rocker arms, timing components, turbochargers, and cooling system elements.
Due to higher mileage and continuous use, these parts often feature reinforced materials and enhanced heat resistance. For example, commercial-grade gaskets are designed to seal under extreme pressure, and turbo components are built to handle frequent acceleration with heavy loads.
EngineBits supplies commercial engine parts that meet or exceed OEM standards. Our parts are trusted by mechanics, fleet operators, and independent repairers across Australia.
To extend your forklift engine’s lifespan, prioritise regular maintenance, use high-quality parts, and operate within recommended load limits. Start with timely oil changes – ideally every 250 hours of use – and replace filters (air, oil, and fuel) on a consistent schedule.
Avoid overheating by monitoring coolant levels and replacing thermostats and water pumps as needed. Regularly inspect hoses and belts for wear and keep the engine clean to prevent buildup of grease, dust, and debris. Engine idling should be minimised to reduce unnecessary wear.
Equally important is using the correct parts. At EngineBits, we stock forklift-specific engine components built to withstand the demands of industrial use. Pair great maintenance with reliable parts, and your forklift will serve you for years to come.
Forklift engines are subject to intense workloads and limited ventilation, making certain parts more prone to failure over time. The most common forklift engine parts that need replacing include spark plugs, fuel injectors, thermostats, air filters, and water pumps.
Due to the repetitive start-stop nature of forklift usage in tight warehouse environments, spark plugs can wear out quickly, causing ignition issues. Dirty or clogged air filters reduce airflow, overworking the engine and affecting performance. Thermostats that stick can cause overheating, and water pumps in forklifts tend to wear faster due to high heat and operational demands.
Using genuine parts is essential, especially in high-use commercial environments. At EngineBits, we offer a wide range of OEM-quality forklift engine parts suitable for brands like Toyota, Mitsubishi, Nissan, and more.
The replacement frequency for marine engine parts depends on usage, environment, and maintenance practices. On average, key marine engine components should be inspected annually and replaced every 2–5 years, depending on wear.
For example:
- Impellers (in water pumps): every 1–2 seasons
- Spark plugs: every 100 hours or annually
- Thermostats and gaskets: every 2–3 years
- Anodes: every 6–12 months, especially in saltwater use
- Fuel filters and hoses: every season
Saltwater accelerates corrosion, so boats used in ocean environments require more frequent inspections. Follow your engine manufacturer’s maintenance schedule and always check for signs of wear, leaks, or rust.
At EngineBits, our marine parts are hand-selected for durability and performance. Shop top-grade marine parts and keep your vessel in peak condition all season long.
Marine engine parts are specifically built to withstand the harsh conditions of water-based environments – including saltwater corrosion, continuous load demand, and high humidity. While marine and automotive engines share some basic architecture, the parts are not always interchangeable.
For example, marine engines often use brass or stainless-steel components for cooling and exhaust systems, unlike automotive parts that use standard steel or rubber, which would degrade quickly in saltwater. Marine gaskets and seals are also made from materials that resist corrosion and water damage.
Cooling systems in marine engines are either raw-water cooled or freshwater cooled with heat exchangers, while automotive engines rely on radiators and closed-loop systems. This difference in heat management means parts like water pumps, exhaust manifolds and thermostats are engineered differently.
At EngineBits, we specialise in marine engine parts made for performance and longevity. Whether you’re maintaining a fishing boat, jet ski or commercial vessel, trust us for marine-grade quality.
Finding the right replacement part for your car engine is crucial to ensure performance, safety and compatibility. There are a few key ways to confirm a part will fit your make and model.
First, always refer to your vehicle’s VIN (Vehicle Identification Number). This unique identifier tells you the year, make, model, engine type and more. Most engine part retailers, including EngineBits, allow you to search by VIN or filter parts by year, make and model – ensuring accurate results.
Secondly, check the OEM (Original Equipment Manufacturer) number. If you’re replacing a part, compare the old part’s OEM number with what you’re buying. An OEM match is a strong sign of compatibility.
Lastly, look at product specifications and consult your mechanic if needed. At EngineBits, we include detailed specs, fitment info, and customer service support to help you avoid costly errors.
Still unsure? Contact us or use our Request a Part form for tailored assistance. Get it right the first time – because your car deserves precision.
The most common engine parts that typically require replacement in cars over time include spark plugs, filters, gaskets, timing belts, and water pumps. These components are subject to wear and tear due to high temperatures, pressure, and usage cycles.
Spark plugs, for example, are essential for igniting the air-fuel mixture, and worn plugs can lead to misfires, lower fuel efficiency, and sluggish performance. Engine air filters and oil filters also need regular replacement to keep contaminants out and maintain engine health.
Gaskets, particularly head gaskets, are critical for sealing combustion chambers and preventing fluid leaks. When they wear out or fail, it can lead to overheating and significant engine damage. Timing belts (or chains) synchronise the camshaft and crankshaft — if they snap, the engine may suffer catastrophic damage. Water pumps are crucial for circulating coolant, and a faulty one can cause overheating or complete engine failure.
Regular inspection and preventive maintenance are key to keeping these parts in working condition. At EngineBits, we stock OEM-quality and performance aftermarket automotive engine parts to match or exceed original specs. Whether you’re a DIY car enthusiast or a mechanic, you can trust us for reliability and value.
No — EngineBits Rewards points do not expire, and your membership tier benefits are locked in for years once achieved. We’ve designed our loyalty program to offer long-term value for mechanics, fleet managers, resellers and regular customers who shop smart.
Every eligible order earns points automatically. Your points are stored in your account and never expire, so you can save them up and redeem them when it suits you. Whether you order weekly or seasonally, your rewards will always be waiting – no hidden expiry, no pressure.
Membership tiers, however, are time-bound to encourage continued engagement and reward consistent shoppers:
- Select Members: Earned once you hit 3,000 points. Enjoy 10% off all products for 2 full years.
- VIP Members: Unlocked at 10,000 points. Enjoy 15% off storewide for an incredible 5 years.
Your tier is locked in once achieved – no need to requalify monthly. Just keep enjoying the perks. After the 2 or 5-year period, your tier status will reset unless you re-qualify based on your points earned during that time.
Want to keep your tier? Just continue shopping and stacking points. You can track your status at any time in your EngineBits account dashboard.
To learn more or start earning, visit our EngineBits Rewards Program page and sign up today – it’s free, fast and available to all customers.
EngineBits Rewards Program – Unlock Discounts, Earn Points & Save More
The EngineBits Rewards Program is our way of giving back to loyal customers who keep their engines running with us. It’s simple: the more you shop, the more you earn. Every purchase you make earns reward points – and those points unlock exclusive discounts through our tiered loyalty system.
We offer two levels of membership:
- Select Members: Reach 3,000 points and unlock 10% off every product site-wide.
- VIP Members: Hit 10,000 points and get 15% off store-wide, no limits.
Once you’re signed up, your EngineBits account will automatically track your points. You’ll earn 1 point for every $1 you spend, and even more through bonus activities like referring friends or writing product reviews. You can view your points balance anytime via your My Account dashboard.
Unlike standard discount codes, your EngineBits Rewards apply automatically once you reach the required tier – no guesswork, no expiry dates, no stress. As long as you stay active, your membership tier and rewards stay unlocked.
Whether you’re rebuilding an engine, replacing a part, or stocking up for future projects, every dollar spent puts you closer to exclusive savings. It’s our way of saying thanks for trusting EngineBits.
👉 Join now and start earning: Create an Account
👉 Already a member? Log in and view your points
The EngineBits Rewards Program is built specifically for loyal, value-driven buyers who want to get more out of every purchase. Whether you’re a mechanic ordering weekly, a business managing fleet parts, or a reseller keeping your margins strong – this program is made for you.
We reward customers who come back again and again. That’s why there are no sign-up fees, no minimum spend and no catches. If you shop with us, you earn points. It’s that simple.
Here’s who gets the most out of our program:
- Mechanics & Technicians – You’re constantly ordering replacement parts and upgrades. Now, you get rewarded for that spend.
- Fleet Owners & Managers – Regular bulk purchases now stack points fast. Keep costs down over time with tier discounts.
- Parts Resellers – Protect your margins by earning discounts as you go. Every order adds up.
- International Buyers – Whether you’re purchasing monthly or per project, you’ll still benefit.
- Engine Builders & Auto Shops – High-volume buying = high-value rewards. Points never expire.
With two levels – Select (10% off at 3,000 points) and VIP (15% off at 10,000 points) – this isn’t just a rewards system. It’s a business advantage.
👉 Learn more and sign up by visiting our Rewards Program page.
👉 Already a customer? Log into your account and start earning today.
EngineBits Rewards is for smart shoppers who want more – more value, more perks and more savings. If that’s you, then welcome to the club. Let’s make every purchase count!
Whether you’re a garage owner, parts distributor or engine rebuild specialist, our rewards program is built to benefit your business:
- Get better value for money with every purchase
- Save more as your order volume grows
- Access member-only deals and perks
- Speed up your checkout process with saved details
- Build loyalty perks over time – the more you shop, the more you earn
Choosing the right forklift parts is essential for reliable performance and a smooth repair process. At EngineBits, we make it easy to identify compatible forklift parts – whether you’re replacing a camshaft, cylinder head, or gasket set.
Here’s how to ensure you’re buying the correct parts for your forklift:
1. Identify Your Forklift’s Engine Code or Model Info
Compatibility is based on the engine or power unit inside your forklift. Common forklift engine codes include:
- Toyota: 4Y, 1DZ, 1Z
- Nissan: K21, H20, TD27
- Mitsubishi: S4S, 4G63, S6S
- Isuzu: C240, 4JB1
This info is often stamped on the engine block or shown on the manufacturer plate.
2. Use OEM Part Numbers When Possible
If you’re replacing an existing part, check the original for an OEM part number or casting number. At EngineBits, we list all reference numbers on product pages to make matching easy.
3. Consult a Workshop Manual or Part Diagram
Parts manuals and exploded diagrams help pinpoint exactly what component you need. If you’re working on a full rebuild or servicing job, these are essential.
4. Ask Us for Help
If you’re unsure, our team can help confirm fitment. Just send us:
- The forklift make and model
- The engine code or serial number
- A photo of the existing part (optional but useful)
We’ll identify compatible forklift parts and recommend exact-fit options from our catalogue.
EngineBits supports mechanics, workshops, and resellers worldwide with trusted, OEM-spec forklift components. Get the right part, every time – with expert help when you need it.
At EngineBits, we supply a wide selection of OEM-spec forklift engine parts suitable for both diesel and petrol-powered machines. Whether you’re maintaining a single unit or managing a fleet, our forklift parts are built to meet manufacturer specifications and deliver reliable performance.
We support all major brands, including Toyota, Nissan, Mitsubishi, Komatsu, and Hyster. Our parts are ideal for mechanics, rebuilders, and global resellers looking for dependable components without the high cost of dealership pricing.
- Common forklift engine parts we stock include:
Camshafts – Precision-machined for smooth valve timing - Cylinder Heads – Bare and assembled options for a wide range of engines
- Gasket Sets – Full sets for complete rebuilds or minor overhauls
- Head Bolts – OEM-grade tensile strength for secure cylinder sealing
- Valve Components – Rockers, rocker shafts, valves, springs, and retainers
- Shims and Buckets – Perfect for valve adjustments during servicing
- Crankshafts – Balanced and ready to install
- Small Parts – Dowels, plugs, lifters, and more
All forklift engine parts sold by EngineBits are brand new, meet OEM specifications, and undergo quality checks before dispatch.
We ship globally and offer competitive pricing for workshops and trade customers. If you’re unsure about fitment or need help identifying the right part, our support team is here to assist with technical advice and product recommendations.
Joining the EngineBits Rewards Program is quick, easy, and 100% free – with no forms to fill, no hidden fees and no commitments.
All you need to do is create a free EngineBits account. Once you’re logged in, you’ll automatically start earning points every time you shop. No codes, no registration forms, and no extra steps – just smart shopping that pays you back.
Here’s how to get started in 3 simple steps:
-
Create a Free Account
Head to the My Account Page and sign up using your name and email. It takes less than a minute. -
Shop EngineBits Products
Browse the EngineBits Online Store as usual. Every dollar you spend earns you points – automatically tracked and stored in your account dashboard. -
Watch Your Points Grow
Once you hit 3,000 points, you’ll unlock Select Tier for 10% off all products. Hit 10,000 points and unlock VIP Tier for 15% off – applied automatically at checkout.
There’s no minimum spend required to start earning. Even small purchases add up over time. Plus, your points never expire – so you can build toward your discount tiers at your own pace.
👉 Create Your Free Account Now
👉 Learn More About EngineBits Rewards
Whether you’re a frequent buyer or just getting started, joining EngineBits Rewards is a no-brainer. Get rewarded for what you’re already doing – buying high-quality engine parts for your vehicles, customers, or business.
We understand that mistakes can happen or details can change after placing an order. At EngineBits, we’ll do our best to accommodate any requests to change or cancel an order – but timing is critical.
If your order has not yet been shipped, you may be able to:
- Update part numbers or quantities
- Change your shipping address
- Cancel the order entirely and request a refund
To request a change or cancellation:
- Contact us immediately using your order number.
- Provide full details of what you need updated or cancelled.
- If the order has not left our warehouse, we’ll pause processing and update your order accordingly.
We aim to dispatch most orders within 1–2 business days, so please act quickly.
If your order has already shipped:
Unfortunately, once the order has left our facility, we cannot intercept or modify it. In that case, you may need to proceed with a return or exchange once it arrives.
We will provide guidance on:
- How to return the item (in original, unused condition)
- Whether a refund, store credit, or replacement part is applicable
- Any associated costs for return shipping
Please note:
- Custom or special-order parts may not be cancellable once payment is received
- Goods returned for credit must be in their original packaging and include all documentation
- Return shipping is the buyer’s responsibility, unless the error was on our end
At EngineBits, our priority is customer satisfaction. If you need help with your order, contact us as soon as possible – we’ll work to resolve it fast and fairly.
EngineBits processes all payments in USD (United States Dollars), regardless of where you’re located. This helps standardise pricing across our global customer base and simplifies international transactions for both parties.
If you are shopping from a country that uses a different currency – such as GBP, EUR, or CNY – your bank or payment provider will automatically convert the payment from your local currency into USD at the current exchange rate.
Here’s what to expect:
- The amount displayed at checkout on EngineBits is shown in USD.
- When your payment is processed, your financial institution will handle the conversion.
- The final amount you are charged in your local currency will depend on that day’s exchange rate, and potentially a small conversion fee (set by your bank or card provider).
- We do not control or charge any currency conversion fees ourselves.
Tips for smooth international payments:
- Use a credit card or payment method that supports foreign currency transactions
- Check your provider’s exchange rates ahead of time for peace of mind
- If using PayPal, you can view and accept the converted rate before completing payment
If you’re unsure how your local currency will be handled, we recommend checking with your card issuer or bank. For bulk orders or custom invoices, you can also reach out to our team and request a payment quote based on that day’s USD rate.
At EngineBits, we’re committed to global access and simplicity – offering the same high-quality parts at consistent, fair pricing, no matter where you are in the world.
At EngineBits, we aim to make your checkout experience as smooth and flexible as possible, no matter where in the world you’re ordering from. That’s why we offer a wide range of secure and trusted payment options for both individual customers and corporate buyers.
Currently, we accept:
- Credit and Debit Cards: Visa and Mastercard (internationally supported)
- PayPal: Safe, fast, and widely used worldwide
- Apple Pay & Google Pay: Available on supported devices for fast checkout
- Bank Transfers (for B2B customers): Available on request for approved accounts or bulk orders
All payments are securely processed through trusted third-party providers to ensure your information is encrypted and protected.
Please note:
- All transactions are processed in USD (United States Dollar).
- Your bank or payment provider may apply currency conversion fees if you’re paying in a different currency.
- We do not charge any additional payment processing fees on our end. What you see at checkout is what you pay.
Once your payment is successfully received, your order will be processed, packed, and dispatched promptly. You’ll receive an order confirmation email with a summary and tracking link (if applicable).
If you have any issues during checkout or prefer to pay via bank transfer for large or custom orders, our support team is here to help. Simply reach out with your request and we’ll walk you through it.
At EngineBits, we keep payments simple, secure, and convenient – because getting quality engine parts should never be complicated.
If an item in your order is currently on back order, we will ship the available items immediately, so you’re not left waiting. The remaining back-ordered item(s) will be sent separately as soon as they come back into stock.
Here’s how it works:
- In-stock items: Shipped right away, typically within 1–2 business days.
- Back-ordered items: Automatically shipped once restocked—no need to reorder or follow up.
- No additional shipping cost: You will not be charged extra shipping fees for the second delivery.
If you prefer to wait and receive the full order together, or if you need more information about expected restock dates, just reach out to our support team after placing your order. We’re happy to accommodate your preferences whenever possible.
At EngineBits, we aim to minimise delays and ensure you receive the parts you need, as quickly and efficiently as possible.
Once your order is dispatched, you’ll receive a tracking number via email. You can use this to track your shipment in real time through the carrier’s website.
Once your order has been packed and shipped, you’ll receive an email confirmation containing your tracking number – if tracking is available for your shipment. This tracking number can be used to monitor your delivery in real time via the courier’s website.
Most EngineBits orders shipped to North America, Europe, Asia, and major cities worldwide will include a tracking number. However, please note that some shipments, especially small international packages or deliveries to remote regions, may not include tracking if the chosen logistics service does not support it.
Here’s how to track your order:
- Check your email: Look for a shipping confirmation from EngineBits containing your tracking number.
- Visit the carrier’s website: Click the link in your email or paste the tracking number into the shipping carrier’s tracking tool.
- Monitor updates: You’ll be able to see when the package is in transit, out for delivery, or has been delivered.
If you haven’t received a tracking number within 3 business days of placing your order, or if the number doesn’t update after dispatch, please contact our support team. We’ll assist you directly and ensure your order is on track.
EngineBits is committed to fast, reliable global delivery – and that includes keeping you informed every step of the way.
Yes, EngineBits ships globally. We supply customers in major regions including:
- United States
- Canada
- United Kingdom
- Europe (Germany, France, Netherlands, Italy, Spain, etc.)
- China
- India
- Southeast Asia (Thailand, Vietnam, Indonesia, Philippines)
- Middle East (UAE, Saudi Arabia, Qatar)
- South America (Brazil, Argentina, Chile)
We currently do not ship to Australia/NZ or small island nations (e.g. Pacific Islands, some Caribbean islands) due to logistical restrictions.
If you’re unsure whether we ship to your location, just contact our support team and we’ll confirm for you as soon as possible. Our goal is to make premium engine parts accessible to mechanics, rebuilders, and resellers worldwide.
We process and dispatch most orders within 1–2 business days. Delivery times vary from 1–10 business days after dispatch, depending on size, destination, and stock location.
